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FAQ

Answers to most common questions about products, orders, shipments, and payments.
Description Plus

Trudive Longsleeve Jumpsuit Classic 2mm is made from 2mm glide skin neoprene and features an adhesive-free construction for a smoother and more eco-friendly experience.

This wetsuit is designed to provide warmth and reduce water resistance, it utilizes the GBS blind seam bonding process for enhanced durability and comfort. Perfect for training, photography, recreational activities, and competitions, this jumpsuit keeps you warm while protecting you from the sun and cuts, making it a versatile choice for various water sports.

How do I choose my sizes? Plus
  • You can choose your sizes based on size chart below
When will my order ship? Plus
  • Our wetsuits that are in stock can be shipped in 3 days after the order is placed. Clothes that are not in stock generally take 20 days to make, and custom-made suits take 30 days to make.
  • If you want to order an item but need it urgently, you can ask for a priority production (depending on availability), which takes 3-5 days. Please contact us by e-mail at support@trudive.com to see if priority production is currently available for your selected time frame.
Do I have to pay taxes for my purchase? Plus
  • Please note that import duties and taxes may be applied by your local authority. Local import duties and taxes are levied by the carrier on behalf of the local customs authority. Trudive is not liable for any local import duties or taxes.
Can I cancel my order? Plus
  • All paid order are automatically queued for production, please contact us at support@trudive.com within 24 hours of purchase if you wish to cancel.
Warranty Terms Plus
  • If you receive a wetsuit that does not match your order, please contact us within 24 hours, take a photo of the wetsuit and the invoice information and send it to support@trudive.com If the damage to the wet suit is caused by man-made damage, Trudive will be unable to honor the warranty.
Ask a Question Plus

We're here to help! Feel free to reach out with any questions via WhatsApp or email us at support@trudive.com.

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INTERNATIONAL SHIPPING

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24/7 SUPPORT

Should you have questions about delivery, returns, and technical issues, we are always here to help